Sales
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Support
Oxford Software - leading suppliers of specialist recruitment software and online recruitment software to the recruitment industry 
Sales - 0845 1300 332  e-mail -
sales
Support - 0845 1300 333 e-mail - support
(calls to our 0845 numbers will cost 3 pence per minute plus your phone company’s access charge)
Tempaid | Back Office Payroll & Billing Software | Recruitment Software | Online Recruitment Software | Recruitment Payroll and Billing Software
Recruitment Invoicing Software| Timesheets Software | iTempaid Online Payslips Software | Online Payslips | Online Temp Payslips |
Online Temporary Worker Payslips | iTempaid Online AWR  | Online AWR software | Online Agency Worker Regulations software | Online AWR Reporting | Aspire
Front Office Recruitment Software | Client Management Software | Candidate Management Software | Job and Vacancy Management Software
Last Updated - 28/11/2016
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Leading suppliers of desktop and online recruitment software
OXFORD SOFTWARE
Sales:0845 1300 332            
Support:0845 1300 333
Telephone Oxford Software specialists in recruitment software and online recruitment software solutions
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(calls to our 0845 numbers will cost 3 pence per minute plus your phone company’s access charge)
Oxford Software recruitment software services
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Training on recruitment software from Oxford Software
Recruitment software support from Oxford Software
A well set up computer system can help you achieve your
goals quicker and easier whilst offering your customers a
greater level of service than ever before. That’s why
Oxford Software are always on hand to offer you the
guidance and support that you need to plan your
installation from the start.
Oxford Software are able to offer a full range of onsite
consultancy services to our clients including full
recruitment software installation, training and ongoing
support.
Whether you’ve got problems with your front office
recruitment software or back office payroll we can work
together  to get your agency back to running like
clockwork.
We all know - you better than most that effective training increases
productivity.
Initial training is an intrinsic part of our comprehensive installation
process. Onsite courses are a popular way of training many staff at
the same time. In addition to the standard courses for consultants
and payroll personnel, we also provide training for the administrator
to learn about the advanced aspects of Aspire, Tempaid or
We can offer tailored training days to suit your company
requirements, whether you need a refresher course, new staff trained
or focus on certain elements of a system - End of Year, HMRC
statutory processes etc. Our training courses can be performed
onsite at your premises or in our purpose built training room here in
Oxford.
As an Oxford Software customer you can be notified of regular
scheduled courses that help to reduce training costs and ensure an
interruption-free environment as they are all held in our own training
room.
From installation preparation and data conversion to help
desk and on-line diagnostics, our support service is totally
committed to making your system a success. Our expertise
ranges from networks to PAYE and we have real
experience of all recruiting and accounting tasks.
Your first port of call is normally the telephone help desk,
staffed continuously Monday to Friday during the hours of 8
am to 6 pm (Friday 5 pm) and from where assistance can
be offered on the complete system, not only from our own
software.  All calls are logged, recorded (incoming) and our
response time is carefully monitored, managed and where
necessary, escalated to ensure prompt problem resolution.
Online support can be provided via broadband and telecoms so that our help desk is able to log-on to your
system and  provide direct hands-on assistance if required. Our software includes the facility to download
support documents and immediate software updates.
Annual software maintenance contracts ensure you continue to receive the support you deserve. Support can
be contacted at  'local rate' charges from wherever you are in the country on 0845 1300 333 or you can
contact our support team by e-mail.
One of the key elements of
ensuring efficient and high
levels of technical support to
our customers is staff (and
hence knowledge) retention.
Oxford Software are
pleased to say that all
support staff have many
years of experience working
within the support area
(some as many as 21
years) and are therefore
extremely knowledgeable
on not only our own products
but also on  the many
installed operating
environments.
Regular training on our own
products, operating
systems, network
environments and support
tools ensures that all of our
support staff keep up to
date with the latest
technologies.